If you’ve ever had to call a tow truck, you know it’s rarely because things are going well. Whether it’s a sudden breakdown, a flat tire, or an unfortunate accident, needing a tow in Highlands Ranch can quickly turn a stressful day into a worse one. As someone who lives locally and has been in this situation more than once, I can tell you firsthand that not all towing experiences are created equal.
At MPH Towing and Recovery, we’ve seen it all — from quick fixes to complicated recoveries. But no matter the situation, there are three common mistakes that drivers make during a towing situation that can cost them time, money, and even their safety. Here’s what you need to know to stay smart and stress-free when tow trouble strikes.
In the age of smartphones, it’s tempting to do a quick search for “tow truck Highlands Ranch CO” and click on the first name that appears. But not all towing companies are licensed, insured, or even local. Some out-of-area providers pay to show up in search results and outsource jobs to whoever is available — not exactly a recipe for great service.
When I found myself stranded on C-470 last winter, I made the mistake of calling a towing company without doing any research. They took over an hour to arrive, charged me hidden fees, and left my vehicle at a shop I didn’t choose. Lesson learned.
Now, I always recommend verifying that the towing company is local, reputable, and transparent. MPH Towing and Recovery, for example, is based right here in Highlands Ranch. We’re family-owned, fully insured, and committed to honest, up-front pricing. That peace of mind matters when you’re already under stress.
This one catches a lot of people off guard. In the middle of a breakdown, the last thing you’re thinking about is your car’s final destination. But unless you specify otherwise, some tow companies may take your vehicle to their preferred repair shop — which may not be the best or most affordable option for you.
Whenever you call for a tow, be clear about where you want your car to go. Whether it’s your home, your trusted mechanic, or even just a safer location nearby, having a plan will save you hassle later. At MPH Towing and Recovery, we always ask our customers where they’d like to go — because your vehicle, your rules.
It’s easy to get flustered during a breakdown, especially if you’re in a rush or the weather isn’t cooperating. But don’t forget to grab your essentials before your car is loaded onto the tow truck. That includes your phone charger, insurance papers, garage door openers, medications, and anything else you might need in the short term.
I’ve had customers call back hours later asking to retrieve items from their car once it’s already at the shop — and while we’re happy to help, it’s much simpler if you take a quick minute to double-check your car before the tow begins.
When your car won’t start or you’re stuck on the side of the road, the last thing you want is added frustration. Avoiding these common mistakes can make your towing experience smoother and safer.
If you’re looking for a trusted, professional tow truck in Highlands Ranch, CO, give MPH Towing and Recovery a call. We’re available 24/7, and we treat every call as if it’s our own family needing help.
Because when things go wrong, who you call makes all the difference.
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